Technical Support Section
Tasks and Specializations:
- Determining the operational data needs of computers, storage units, printers, scanners, communication networks, and the operating systems related to each of them.
- Supervising the information systems and data structures.
- Provide support and advice to the authority’s departments in order to make optimal use of the available resources, provide services and training on systems when needed, and spread technical awareness to the authority’s employees.
- Follow up on the performance of various data, monitor energy use in all components, including automated equipment, software, and communication networks, and develop visions for the necessary expansion and appropriate update of technical development.
- Carrying out all kinds of maintenance operations (periodic - preventive) to ensure that faults do not occur.
- Preparing technical specifications for developing, replacing and upgrading security tools and programs, methods of bridging gaps in different environments, and addressing Breakthroughs and gaps for networks and systems.
- Preparing the halls and theater of the authority from the requirements for work.
- Preparing and implementing plans and programs for computers and application systems databases, and providing support services and technical support to the organizational units related to the authority.
- Prepare the annual work plan and the proposed operating budget for the department and submit it to the director of the department.
- Preparing periodic reports on the activities and achievements of the department and submitting them to the director of the department.